Information on the collection, use, and protection of personal information.
Gangnam Seoyeon Plastic Surgery Clinic (hereinafter 'the Clinic') highly values the protection of your personal information and complies with the 『Personal Information Protection Act』.
Through this Privacy Policy, the Clinic informs you of the purpose and method of using the personal information you provide, and what measures are being taken to protect your personal information.
The order of the Privacy Policy is as follows.
The Clinic collects only the minimum personal information necessary to use the service when registering as a member. To use the Clinic's services, there are mandatory and optional items upon registration, but there are no restrictions on using the service even if you do not enter optional items such as whether to receive emails.
A. [Medical Information] - Collected items: Name, date of birth, address, contact information, medical records
※ Mandatory retention of unique identification information and medical information in accordance with the Medical Service Act (no separate consent required)
B. [Items collected upon website membership registration]
- Mandatory items: Name, ID, password, address, contact information (phone number, mobile phone number), email address
- Optional items: Date of birth, whether to receive SMS, whether to receive emails, areas of interest
- The following information may be automatically generated and collected during the service use process or service provision process: Service use records, access logs, cookies, access IP information
C. [Method of collecting personal information] - Personal information is collected in the following ways.
· Website, written forms, fax, phone, consultation bulletin board, email
The Clinic uses the collected personal information for the following purposes. All information provided by the user will not be used for purposes other than those necessary for the following purposes, and prior consent will be sought if the purpose of use changes.
A. [Medical Information] - Provision of medical services for diagnosis and treatment, and administrative services such as billing, payment, and refunds
B. [Website Member Information]
- Mandatory information: Medical appointments via the website, appointment inquiries and provision of membership services, writing posts on online bulletin boards (1:1 consultation/private consultation/post-operative consultation/reviews, etc.)
- Optional information: Guidance on hospital news and disease information via email, surveys, error handling and personalized services for individual members, statistical collection on service use, and other new services and information guidance
However, sensitive personal information that may infringe on the basic human rights of users is not collected.
The Clinic collects additional information voluntarily provided by the user to provide richer services within the above scope.
The Clinic destroys your personal information without delay when the purpose of collection or provision of personal information has been achieved.
A. [Medical Information] - Stored in accordance with the medical record retention standards specified in the Medical Service Act
B. [Website Member Information]
When withdrawing from membership or being expelled from membership. However, even if the purpose of collection or provision has been achieved, your personal information may be retained if it is necessary to preserve it in accordance with the provisions of laws and regulations such as the Commercial Act.
- Records on consumer complaints or dispute resolution: 3 years (Act on the Consumer Protection in Electronic Commerce, etc.)
- Records on the collection/processing and use of credit information: 3 years (Credit Information Use and Protection Act)
- Records on identity verification: 6 months (Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.)
- Records on visits: 3 months (Protection of Communications Secrets Act)
The Clinic immediately destroys personal information after the 『Purpose of collection and use of personal information』 has been achieved. The destruction procedure and method are as follows.
A. [Destruction Procedure] Information entered by the user for membership registration, etc., is immediately destroyed according to the destruction method after the purpose has been achieved.
B. [Destruction Method] Personal information stored in electronic file formats is deleted using technical methods that render the records unrecoverable. Personal information printed on paper is destroyed by shredding or incineration.
The Clinic does not use your personal information beyond the scope notified in the 『Purpose of collection and use of personal information』 or provide it to others or other companies/institutions under any circumstances, except with your consent or in accordance with the provisions of relevant laws and regulations.
The Clinic consigns personal information as follows to fulfill services, and stipulates necessary matters to ensure that personal information is safely managed during consignment contracts in accordance with relevant laws and regulations.
Consignee : YourDev
Contents of consigned work : Website maintenance, access record management, member management
Consigned personal information items : Name, address, phone number
Retention and use period of personal information : Until the end of the consignment contract
Membership registration for children under the age of 14 (hereinafter referred to as "children") is conducted through a separate form written in plain language that is easy for children to understand, and the consent of a legal representative is strictly required when collecting personal information.
The Clinic collects minimum information from the child, such as the name and contact information of the legal representative, to obtain the consent of the legal representative, and obtains the consent of the legal representative in accordance with the methods stipulated in the Privacy Policy.
The legal representative of a child may request to view, correct, or delete the child's personal information. To view, correct, or delete the child's personal information, click 'Edit Member Information', go through the legal representative verification process, and the legal representative can directly view, correct, or delete the information, or contact the Chief Privacy Officer in writing, by phone, or by fax to take necessary measures.
Our clinic does not provide or share information about children with third parties. If a legal representative requests the correction of errors in the personal information collected from a child, the use and provision of the personal information will be prohibited until the error is corrected.
※ Personal information required to be retained by law cannot be modified or deleted within the retention period, even upon request.
You may withdraw your consent to the collection, use, and provision of personal information at any time. To cancel your membership, click 『Cancel Membership』 on My Page of our website to apply directly. The Chief Privacy Officer will verify the application, and the cancellation will be completed within 10 days from the application date. Alternatively, if you contact the Chief Privacy Officer in writing, by phone, or by fax, we will take necessary measures such as destroying your personal information without delay.
Our clinic uses 'cookies' that frequently save and retrieve your information. A cookie is a very small text file sent to your browser by the server used to operate our website and is stored on your computer's hard disk.
You have the option to accept or refuse the installation of cookies. Therefore, you can allow all cookies by setting options in your web browser, check every time a cookie is saved, or refuse to save all cookies. If you refuse to install cookies, there may be difficulties in providing some services.
To protect your personal information and handle complaints related to personal information, our clinic has appointed a Chief Privacy Officer as follows.
Name : Choi Dong-il
Position : Chief Director
Affiliation : Gangnam Seoyeon Plastic Surgery
Contact : 02-535-8889
You may report all privacy-related complaints arising from the use of our clinic's services to the Chief Privacy Officer. Our clinic will provide prompt and sufficient answers to users' reports.
If you need to report or consult about other personal information infringements, please contact the institutions below.
In handling users' personal information, our clinic takes the following technical/administrative measures to ensure safety so that personal information is not lost, stolen, leaked, altered, or damaged.
A. [Password Encryption] The password set when signing up for the site is encrypted, stored, and managed so that only you know it, and checking and changing personal information is only possible by you who knows the password.
B. [Measures Against Hacking, etc.] Our clinic is doing its best to prevent members' personal information from being leaked or damaged by hacking or computer viruses. We frequently back up data in preparation for damage to personal information, use the latest antivirus programs to prevent users' personal information or data from being leaked or damaged, store users' important personal information encrypted, and ensure that personal information can be safely transmitted over the network through encrypted communication.
C. [Minimization and Training of Staff Handling Personal Information] Our clinic's staff handling personal information is limited to the person in charge, and a separate password is given for this purpose and updated regularly, and regular/occasional training is conducted for the person in charge.
However, our clinic is not responsible for any problems caused by the leakage of personal information such as phone numbers, passwords, and resident registration numbers due to the user's own negligence or problems on the Internet.
This Privacy Policy was modified on the date specified below, and if there are additions, deletions, and modifications of contents due to changes in laws, policies, or security technologies, we will notify the reasons and contents of the changes through our website at least 7 days before the implementation of the changed Privacy Policy.
· Effective Date : October 6, 2020
